Frequently Asked Questions
Everything you need to know about your skin-restoring journey.
How can I track my order?
Once your order is processed, we will send a confirmation email with a tracking number so you can follow your package's journey to your doorstep.
What is your return policy?
We offer a 30-day return window for products that didn't quite work for your skin. Simply contact our support team to initiate a return or exchange.
Are KraveBeauty products safe for sensitive skin?
Yes, our formulas are intentionally designed to be non-irritating and focused on skin barrier health, making them suitable for sensitive and compromised skin types.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international regions. Please check our shipping page for a full list of available countries.
Are your products vegan and cruelty-free?
Absolutely. We are a PETA-certified cruelty-free brand, and all of our current product formulations are 100% vegan.
How should I store my skincare products?
To maintain the potency of active ingredients, we recommend storing your products in a cool, dry place away from direct sunlight.